Privacy Policy

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Welcome to www.galaxyappliances.in operated by Galaxy Appliances, a sole proprietorship based in India. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our Website.

1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and address provided when you contact us or make a purchase.
• Usage Data: IP address, browser type, operating system, pages visited, and time spent on the site (collected via cookies or analytics tools).
• Payment Information: If applicable, payment-related data (note: actual payment details are processed via secure third-party gateways).

2. How We Use Your Information 

We use the collected information for purposes such as:

• Processing orders and delivering products/services
• Responding to your queries or customer support requests 
• Improving website functionality and user experience 
• Sending promotional or informational communications (only if you opt-in) 
• Complying with legal obligations

3. Sharing of Information

We do not sell or rent your personal data to third parties. However, we may share information with:

• Service providers: such as courier partners, payment processors, or IT support
• Legal authorities: if required under applicable law or to protect our rights

4. Cookies
Our website may use cookies to enhance your browsing experience. Cookies help us analyse web traffic and track preferences. You may disable cookies in your browser settings, though this could affect some site functionality.

5. Data Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, or misuse.

6. Your Rights
As a user, you may:

• Request access to the personal data we hold about you
• Request correction or deletion of your data
• Withdraw consent for promotional communication at any time 

To exercise any of these rights, please contact us using the details below.

7. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

8. Updates to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.”

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact:

Galaxy Appliances
5/2, opposite Suruchi restaurant, Block 5, WEA, Karol Bagh, Delhi, 110005
Email: galaxy.appliances@hotmail.com
Phone: 9810008066